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	<title>SEO Copywriting &#187; Reputation management</title>
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	<link>http://www.seocopywriting.com</link>
	<description>Drive more Web traffic. Boost your search engine rankings. Make more money. Online SEO copywriting training classes for freelance writers, small businesses and marketers.</description>
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		<title>The dark side of Facebook fan pages</title>
		<link>http://www.seocopywriting.com/content-marketing/reputation-management/the-dark-side-of-facebook-fan-pages/</link>
		<comments>http://www.seocopywriting.com/content-marketing/reputation-management/the-dark-side-of-facebook-fan-pages/#comments</comments>
		<pubDate>Thu, 04 Mar 2010 18:18:32 +0000</pubDate>
		<dc:creator>Heather</dc:creator>
				<category><![CDATA[Freelance SEO copywriting]]></category>
		<category><![CDATA[In-house Content Marketing]]></category>
		<category><![CDATA[Reputation management]]></category>
		<category><![CDATA[Tips and techniques]]></category>

		<guid isPermaLink="false">http://www.seocopywriting.com/?p=2125</guid>
		<description><![CDATA[Picture this: I&#8217;m working away in a cramped London hotel room. I&#8217;m there for SES London, along with many other of my geeky SEO friends.
Suddenly, I get a Facebook fan page request from a person who shall remain nameless.
And then I got another. And another. All from the same person.
At the end of the deluge, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.seocopywriting.com/wp-content/uploads/2010/03/Facebook.jpg"><img class="alignleft size-full wp-image-2127" title="Facebook" src="http://www.seocopywriting.com/wp-content/uploads/2010/03/Facebook.jpg" alt="" width="144" height="135" /></a>Picture this: I&#8217;m working away in a cramped London hotel room. I&#8217;m there for SES London, along with many other of my geeky SEO friends.</p>
<p>Suddenly, I get a Facebook fan page request from a person who shall remain nameless.</p>
<p>And then I got another. And another. All from the same person.</p>
<p>At the end of the deluge, this person had sent out about eight &#8220;become a fan&#8221; requests (it could have been more, actually,) all within five minutes.</p>
<p>A few minutes later, I head downstairs for dinner. One person checks his iPhone and groans about all the &#8220;become a fan&#8221; requests. Another person checks his email and makes the same comment. We compare notes and realize, yup, these requests were:</p>
<ol>
<li>All from the same person, who was&#8230;</li>
<li>In our industry, so he was probably&#8230;</li>
<li>Setting up Facebook fan pages for his clients (most of which were local to this man, and therefore, we had <em>never even heard of the companies</em>)Â  and&#8230;</li>
<li>Sending out bulk &#8220;become a fan&#8221; email requests to everyone in his Facebook network on behalf of his clients. You know, the companies that <em>none of his Facebook friends had ever heard of.</em></li>
</ol>
<p>Within five minutes, this person was &#8220;unfriended&#8221; by five people. Probably more &#8211; I&#8217;m sure we weren&#8217;t the only folks in his network to feel this way.</p>
<p>Folks, I am all for Facebook fan pages.Â  I think they offer businesses a fantastic way to reach customers and engage in a two-way dialogue. Heck, even I have a<a title="SEO copywriting Facebook Fan page" href="http://www.facebook.com/pages/SEO-Copywriting/150607205620?ref=ts"> SEO copywriting</a> Facebook page.</p>
<p>But when it comes to promoting your fan page (or your client&#8217;s), please, please use some common sense. Sending out client fan requests <em>to everyone on your friend network </em>is just plain irritating. How could I have any kind of &#8220;connection&#8221; to a company that&#8217;s across the U.S. from me? How is that targeted? It reflects poorly upon the marketer and poorly upon the company.</p>
<p>If you&#8217;re cringing a bit because you&#8217;ve done the same thing, I know you meant well. You really did.Â  Heck, I&#8217;m sure the guy who sent out all the Facebook notifications meant well.Â  I&#8217;m sure he wanted to build up his client&#8217;s fan network and show some initial success.Â  The thought was nice. But there are other ways to reach that goal.</p>
<p>So, before you send out &#8220;bulk-fan&#8221; notifications, ask yourself:</p>
<p>1. Does my friend have any connection to the company that I&#8217;m promoting? If you&#8217;re promoting your own company, it <em>may</em> be appropriate to email more folks within your network (although Kenny Hyder says no in this funny and <a title="no I will not become a fan" href="http://hyder.me/social-media/no-i-will-not-become-a-fan/">spot-on post</a>.) But if you know that your friend lives in California, and you&#8217;re asking them to become a fan of a small, local Vermont-based business, you probably aren&#8217;t going to get much play.</p>
<p>2. Do I have a page that&#8217;s worthy of fandom? If it&#8217;s a brand-new fan page without much interaction, consider bulking up your content before trolling for fans. Otherwise, you&#8217;re asking folks to fan (otherwise known as &#8220;recommend&#8221;) a page that&#8217;s not even ready for prime-time.</p>
<p>3. How would I feel if I received this fan request? Just because people can easily ignore a request doesn&#8217;t mean that you should make them spend the time to do so. If you&#8217;re on the fence, don&#8217;t send it.</p>
<p>Friends don&#8217;t let friends send spammy Facebook spam requests, m-kay? Think about it.</p>
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		<item>
		<title>Does your content piss people off?</title>
		<link>http://www.seocopywriting.com/content-marketing/reputation-management/does-your-content-piss-people-off/</link>
		<comments>http://www.seocopywriting.com/content-marketing/reputation-management/does-your-content-piss-people-off/#comments</comments>
		<pubDate>Tue, 16 Feb 2010 14:25:48 +0000</pubDate>
		<dc:creator>Heather</dc:creator>
				<category><![CDATA[Blog writing]]></category>
		<category><![CDATA[Direct reponse copywriting]]></category>
		<category><![CDATA[In-house Content Marketing]]></category>
		<category><![CDATA[Reputation management]]></category>
		<category><![CDATA[SEO Content marketing]]></category>
		<category><![CDATA[Tips and techniques]]></category>

		<guid isPermaLink="false">http://www.seocopywriting.com/?p=2093</guid>
		<description><![CDATA[A few days ago, my husband and I were watching an ad for Teleflora. It was your typical Valentine&#8217;s Day ad &#8211; a woman received flowers at work &#8211; but they were brown and wilted. She was obviously disappointed. The lesson: If you don&#8217;t purchase your flowers from Teleflora, the love of your life may [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.seocopywriting.com/wp-content/uploads/2010/02/dreamstime_11332035.jpg"><img class="alignleft size-medium wp-image-2102" title="Angry businessman" src="http://www.seocopywriting.com/wp-content/uploads/2010/02/dreamstime_11332035-200x133.jpg" alt="" width="200" height="133" /></a>A few days ago, my husband and I were watching an ad for Teleflora. It was your typical Valentine&#8217;s Day ad &#8211; a woman received flowers at work &#8211; but they were brown and wilted. She was obviously disappointed. The lesson: If you don&#8217;t purchase your flowers from Teleflora, the love of your life may question how much you <em>really </em>care.</p>
<p>The ad made my husband <em>angry.</em> First, he said, why are all Valentine&#8217;s Day ads targeted towards men? Why aren&#8217;t there any targeted towards women? After all, they buy Valentine&#8217;s Day gifts too (good point.)</p>
<p>But what made him the most angry was what he felt was the subtext of the ad. In his words, &#8220;OK, so I&#8217;m a tool if I don&#8217;t send flowers &#8211; and I&#8217;m even more of a tool if I send flowers and <em>they aren&#8217;t the right kind</em>. Men can&#8217;t win.&#8221;</p>
<p>(Fair disclosure: My wonderful husband celebrates Valentine&#8217;s Day 365 days a year. His ad resistance had everything to do with the messaging, and nothing to do with the concept of celebrating your beloved.)</p>
<p>When you&#8217;re writing copy, it&#8217;s so important to consider how the target audience will <em>feel</em> about your content.Â  On the surface, the Teleflora ad was probably seen as witty and original. But since the target audience is men &#8211; and men are getting told yet again that their gifts had better measure up on Valentine&#8217;s Day &#8211; how effective was this ad, anyway?</p>
<p>This is especially important if you&#8217;re writing copy about &#8220;touchier&#8221; subjects. For instance, think of people who need high-risk car insurance and SR-22 forms. This population is already facing higher insurance fees, and are dealing with the stigma of needing a SR-22 in order to drive.Â  If you are part of this target audience, would you rather read:</p>
<p>&#8220;Accidents, violations = OK!&#8221; (The General Car Insurance) or&#8230;</p>
<p>&#8220;This is auto insurance for people thatÂ many insurance companies do not desire to insure or for people that have had a policy cancelled&#8221; (High Risk Auto Insurance Ontario.)</p>
<p>You see the difference? The General makes a positive statement (OK!) while the other site reminds the visitor that yes, they did mess up royally.</p>
<p>As I stated in <a title="Do you know what your prospects are really thinking?" href="../copywriting/do-you-know-what-your-prospects-are-really-thinking/">&#8220;Do You Know What Your Prospects Are Really Thinking&#8221;</a>, your target audience is looking for excuses to NOT buy from you. When you write content that disempowers, embarrasses or freezes prospects with fear, they won&#8217;t react well. In fact, the only reaction you may see are huge bounce rates.</p>
<p>The important takeaway from these examples is to always &#8211; and I mean always &#8211; put yourself in your target audience&#8217;s shoes. Ask yourself how you&#8217;d feel if you read the copy. Would you feel empowered and positive (OK!) Or would you feel like, no matter what you did, it wouldn&#8217;t be good enough (Teleflora.)</p>
<p>Focus on writing copy that&#8217;s empowering, exciting and informative. You won&#8217;t piss people off &#8211; and your site conversions will show it.</p>
<p>(Private note to ProFlowers &#8211; your site is still focused around Valentine&#8217;s Day &#8211; and it&#8217;s the 16th of February. Oops!)</p>
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