Does your Web SEO copy need a makeover?

So, I have a question for you…

Do you like your existing Web copy?

I don’t mean “how well is it doing in the engines,” or “how much time/energy/stress did it take you to write it in the first place.” I asked, “Do you like it?”

If your answer was, “I don’t,” you’re not alone. A large number of B2B and B2C companies are looking at their Web SEO copy and budgeting for change. They want to toss out the old, come up with a brand new customer persona strategy and tweak the tone and feel.

In short, they want a Web SEO copy makeover.

I love this trend. I applaud it. And it makes perfect sense. The last two years were rough on almost every company out there. The companies that survived may have “done without” for two years or more, paying down debt and building up cash reserves. Sure, the site needed help – but that wasn’t a high priority. Instead, they needed to hunker down and take care of business.

Now, companies are spending money again. They are looking at their corporate sites and realizing, “This site is holding us back from making more money.” They may be seeing an uptick in new customers – and they realize that changing their Web copy can increase their sales/leads even more.

Does this sound like your company? Here’s what you can do:

  • Admit that there’s a problem, and share your concern with all interested parties. Get people talking. You may not be able to solve your problem in-house, but you can at least get everyone (marketing, IT, branding, PPC) on the same page. Together, you can take the next step, which is…
  • Decide what you don’t like about your current content. Is it invisible in the search engines? Does the copy bore you? Has your customer profile changed – and your Web copy needs to change with it?  Start making a list of concerns and priorities.
  • Check your analytics.  Figure out what is working – and what’s not.  Are people leaving your site as fast as they enter? Are certain blog posts boring your readers? Add your findings to the “concerns and priorities” list.
  • Talk to your customers and ask what they want to see. Do customers miss your long-forgotten blog? Do you hear comments like, “I tried to find this information on your site, but I couldn’t.” Gather their feedback and see how you can mesh their ideas with your makeover strategy.
  • Review your competition. If you haven’t checked out your competition, now is a great time. Are they on Twitter? How is their writing style different from yours – and do you like it? What benefits are they promoting? You never want to copy your competition, but you can gain some pretty great ideas.
  • Consider working with a consultant (or another outsider) to help. When you’re “too close” to something, it’s awfully hard to think out of the box.  A consultant (or even an in-house team member from another department) can see your project with fresh eyes, develop solutions and streamline the process.

Finally, know the most important part of your “makeover” is implementation. A consultant can create a 20-page customer persona document – but if you don’t write the content, your current situation won’t change. There are lots of ways your company can accomplish this, from complete outsourcing – to having someone set an editorial calendar and keeping the work in-house. The important thing is to be able to benefit from your Web SEO copy makeover – and finally have a site you want to have.