Heather has always impressed me with her marketing know-how and rational approach to things. She is also a brilliant speaker, and I recommend you catch her at an industry conference if you get the chance. It’s her creative thinking and copy writing abilities that make her an outstanding business partner and search marketing vendor. The thing I recall most about Heather is that she can move quick, and she can instantly think of great ideas for whatever she’s involved with. For example, she developed HTML language skills and immediately applied them for use with Google in the form of controlling their snippet technology. That moment has lasted for years. That idea is completely relevant today. People only now in 2008-2009 imitate what Heather originated back in 2002. Heather can give you that leading-edge thinking.